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242    Chapter 12  Public Speaking Preparation and Delivery (Steps 7–10)


                                             ●  Use illustrations or dramatic or humorous stories. We are all drawn to illustrations and sto-
                                               ries about people—they make a speech vivid and concrete. Use them to secure audience
                 Watch the Video “Tips for     attention in the introduction and to maintain it throughout. Here, for example, one
                 an Effective Introduction” at   speaker used a dramatic illustration in opening her speech on bullying (Bacon, 2011):
                 MyCommunicationLab
                                               A typical ninth grade female goes to her locker after a long day of classes to find a note. As
                                               she opens the note, her day goes from typical to horrendous. The note reads, “Get a new hair
                                               cut, you look like a dyke. Start wearing clothes that fit and go home and die.”
                                               Other ways to gain attention include using a visual aid; a short music or video clip; a dra-
                                            matic, humorous, or interesting quotation; a startling statistic or series of little-known facts,
                                            or a sincere compliment.
                                            Orient the audience  Previewing what you’re going to say will help listeners follow
                                            your thoughts more closely. Here are two general ways you can orient your audience:
                                             ●  Give the audience an idea about your subject. In a speech on military suicides, one student
                                               oriented his audience and at the same time previewed his organizational pattern (McLain,
                                               2011):
                 See “The Compliment” at tcbdevito   Today we will examine the problem of an increased suicide rate among our armed forces,
                 .blogspot.com. to find out how   some of the causes behind it, and the solutions that will enable us to reduce the number of
                 comfortable you are in giving and   service men and women who so tragically choose to take their own lives.
                 in receiving compliments.
                                             ●  identify the goal you hope to achieve. A librarian addressing my public speaking class
                                               oriented the audience by stating goals in this way: “Pay attention for the next few minutes
                                               and you’ll be able to locate anything we have in the library by using the new touch-screen
                                               computer access system.” In another example, President Barack Obama (2009) combined
                                               some of these purposes in his “Call to Renewal” speech:

                                               Today I’d like to talk about the connection between religion and politics and perhaps offer
                                               some thoughts about how we can sort through some of the often bitter arguments that
                                               we’ve been seeing over the last several years.

                                            aVOidinG sOMe COMMOn Mistakes

                                            Here are a few tips for avoiding the mistakes that beginning speakers often make in introduc-
                                            ing and concluding their speeches:
                                             ●  engage your listeners before speaking. Survey your audience; make eye contact and
                                               engage their attention. Stand in front of the audience with a sense of control. Pause
                                               briefly, then begin speaking.
                                             ●  Demonstrate enthusiasm and a desire to speak. People much prefer listening to a speaker
                                               who shows that she or he enjoys speaking to them.
                                             ●  Don’t apologize. In the United States, avoid expressions such as “I am not an expert on this
                                               topic,” or “I didn’t do as much reading on this topic as I should have.” And never start a
                                               speech with, “I’m not very good at giving public speeches.” This rule, however, does not hold
                                               in all cultures; in fact, self-deprecating comments are expected in some collectivist cultures.
                                             ●  Begin with a strong introduction. Avoid statements such as “Before I begin my talk,
                                               I want to say . . . ” These make it difficult for you to open your speech with a strong
                                               attention grabber.
                                             ●  Reinforce what you have already said. Once you reach your conclusion, it’s too late to
                                               introduce new material. Instead, reinforce what you have already said, summarize your
                                               essential points, or give new expression to ideas already covered.
                                             ●  After your last statement, pause, maintain audience eye contact, and then walk (don’t run)
                                               to your seat. Show no signs of relief; focus your attention on whatever activity is
                                               taking place. If a question period follows your speech and you’re in charge of this,
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