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CHAPTER 10   Developing the Promotion and Distribution Mixes  359


                 Wholesalers.    Merchant wholesalers account for almost 80 percent of whole-
                 saler revenues. Merchant wholesalers purchase merchandise, thus taking legal  merchant wholesalers Wholesalers
                 title to it, and resell it. Some merchant wholesalers provide a full range of  that purchase merchandise and resell it
                 services.
                      Regular wholesalers provide a full range of services such as carrying inven-  regular wholesalers Wholesalers that
                       tories, providing promotion, and extending credit. They generally carry  provide a full range of services
                       consumer goods and are independently owned firms.
                      Industrial distributors are wholesalers that operate in the industrial goods  industrial distributors Wholesalers that
                       market. They tend to specialize in a limited line of products and may spe-  handle industrial products and may
                                                                                          specialize in a limited line of products
                       cialize in the kinds of markets they reach.
                                                                                          and markets to which the products are
                      Rack jobbers are regular wholesalers who specialize in selling nonfood  sold
                       items, such as toys, records, and houseware items, to retailers. They stock  rack jobbers Regular whole-salers that
                       the product for the retailers and mark the prices. Generally, they sell on  sell nonfood items to retailers
                       consignment to retailers, which means that the retailers do not have to  consignment An arrangement whereby
                                                                                          retailers do not have to pay for
                       pay for merchandise until it is sold.
                                                                                          merchandise until they sell it
                    Others provide limited services.
                      Drop shippers are limited-service wholesalers that take title to merchandise  drop shippers Limited-service
                       but do not take physical possession. The manufacturer performs the  wholesalers that take title to merchandise
                                                                                          but do not take physical possession
                       transportation and storage function.
                      Cash-and-carry wholesalers do not extend credit to their purchasers and do  cash-and-carry wholesalers Limited-
                       not provide purchasers with transportation. Purchasers come to the estab-  service wholesalers that do not provide
                                                                                          their customers with credit or
                       lishment of cash-and-carry wholesalers, choose the merchandise they
                                                                                          transportation
                       want, pay cash for the orders, and arrange for delivery.
                      Truck wholesalers are limited-function wholesalers who generally sell per-  truck wholesalers Limited-service
                       ishable or semiperishable products. Carrying limited stock, they make fre-  wholesalers that sell limited lines of
                                                                                          perishable or semiperishable products
                       quent calls on their customers. Also called wagon jobbers, they tend to
                                                                                          to retailers
                       service food retailers, restaurants, and hotels.
                    Manufacturers’ sales branches and sales offices are often established by firms
                 separate from their manufacturing operations.  These branches and offices
                 enable the manufacturer to perform the wholesaling function and are often
                 established when the manufacturer decides not to use wholesalers for all or part
                 of the firm’s product lines. Sales branches carry inventories of products and cus-  sales branches Wholesale operations
                 tomer orders are filled from these inventories. Sales offices do not carry inven-  that carry inventories that are
                                                                                          established by manufacturers
                 tories. Both sales branches and sales offices serve as offices for salespeople in
                                                                                          sales offices Wholesale operations that
                 that territory.
                                                                                          do not carry inventories that are
                    Agents, brokers, and commission merchants do not purchase products for resale.  established by manufacturers
                 They perform various services for which they are paid a commission. Selling agents  selling agents Wholesalers that
                 sell all of a specified line or the entire output for their principals. They usually do  represent a client and sell all the client’s
                 not sell competing lines for firms that are in competition with their principals. They  specific line or entire output and are
                                                                                          given control over the terms of sale and
                 generally perform the entire range of marketing functions and are given control  pricing
                 over the terms of the sale and pricing. Selling agents are used instead of a company’s
                 own sales force. They are paid a commission.
                    Manufacturers’ agents, unlike selling agents, do not handle a manufacturer’s  manufacturers’ agents Wholesalers that
                 total output or single product line. They are not given control over the terms of the  are not given control over the terms of
                                                                                          sale and pricing because they sell only
                 sale and pricing. Manufacturers’ agents are widely used in distributing industrial
                                                                                          part of a client’s output or product line
                 goods. They are paid a commission. Brokers bring buyers and sellers together to
                                                                                          brokers Wholesalers with limited
                 consummate a transaction. They represent either the buyer or the seller but not  authority over the terms of sale; they
                 both. They usually have limited authority over the terms of the sale, such as extend-  bring buyer and seller together and are
                                                                                          important in the sale of food products
                 ing credit and establishing price. They are paid a commission. Brokers are impor-
                 tant in the sale of many kinds of food products.


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