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CHAPTER 1   What Is Business?  23



                    Ethics in Business


                                Corporate Profits Versus Corporate Ethics


                                The U.S. business system focuses on   and those with retirement plans) as well as employ-
                                maximizing short-term profits; stock  ees of those companies, led to a public outcry and an
                    analysts as well as investors continually focus on the  investigation by Eliot Spitzer, the New York attorney
                    quarterly profit performance of companies. Corporate  general. In April 2003, ten well-known Wall Street
                    managers (whose salaries and bonuses are often tied  investment banks (Citigroup, Credit Suisse First
                    to corporate performance) in turn try their best to  Boston, Bear Stearns, Goldman Sachs, J. P. Morgan
                    meet short-term expectations—maximizing corporate  Chase, Lehman Brothers, Morgan Stanley, UBS
                    profits and boosting stock prices! Recent events, espe-  Warburg, US Bancorp Piper Jaffray, and Merrill
                    cially in corporate America, have brought the issue of  Lynch) were reprimanded and settled (for a total of
                    business ethics to the forefront. Business ethics deals  $1.4 billion in fines) investigations into whether their
                    with questions about whether certain business prac-  research analysts misled the public by touting stocks
                    tices (some of which may be legal) are morally accept-  publicly that they denigrated privately in order to win
                    able, especially when they have a detrimental impact  lucrative investment banking business from those
                    on consumers, investors, or employees—compromis-  corporations. These events have raised serious dis-
                    ing long-term wealth maximization for short-term gain  cussions in Congress and in academia about the need
                    by encouraging various forms of corporate         to improve corporate ethics (social responsibility) and
                    (especially accounting and financial) scandals. For  curtail white-collar crime.
                    example, since early in 2000, investors have been hit
                                                                      Source: D. Quinn Mills, “Buy, Lie, and Sell High: How Investors Lost
                    with a wide array of scandals that have tarnished the  Out on Enron and the Internet Bubble” (NJ: Financial Times,
                    reputations of some of the United States’ largest cor-  Prentice-Hall, 2002).
                    porations and financial institutions. While the facts in
                    each case have varied, the downfall of several major  Questions
                    companies (e.g., Arthur Anderson, Enron, Global
                                                                       1. Should corporations regulate themselves? Or can
                    Crossing, HealthSouth, IM Clone, Lucent Technologies,
                                                                         market forces rectify the situation? Or is better
                    Rite Aid, Worldcom, etc.) can be attributed to a com-
                                                                         government regulation and supervision needed?
                    mon thread: unethical behavior of key corporate exec-
                                                                         Is this a case of a few rotten apples, or is the
                    utives that had been tolerated for years, often with
                                                                         problem systemic?
                    regulators and industry insiders looking the other way.
                                                                       2. Why do you think so many well-known U.S.
                    These corporate scandals were generally the result of
                                                                         firms have been involved in unethical behavior,
                    executives boosting short-term revenues and artifi-
                                                                         especially when compared with the relatively
                    cially inflating their corporation’s stock prices.
                                                                         few cases in Europe and Japan?
                       These developments, which have had significant
                    detrimental effects on investors (especially retirees
                 that takes into consideration the welfare of all its constituents: customers, manage-  business ethics The principles
                 ment, employees, suppliers, and society. While maximizing shareholder wealth is  governing whether certain business
                                                                                          practices are morally acceptable,
                 relatively straightforward, measuring stakeholder wealth and maximizing it can get
                                                                                          especially when they have a
                 a bit difficult. For example, in the latter case, companies are obliged to keep retrain-  detrimental impact on consumers,
                 ing their employees and sharing some of society’s cost. Europeans believe strongly  investors, or employees
                 that in the long term, such a socially responsible company will be better off than
                 businesses that are exclusively based on shareholder wealth creation. In stakeholder-
                 oriented companies, employees are considered more than a factor of production
                 and they cannot be hired or fired easily. As a comparison of equity, the ratio of salary
                 paid to the chief executive of a company to that of an average factory worker is
                 close to 50:1 in Europe and Japan, as compared with 400:1 in the United States.
                 As Warren Buffet, the Sage of Omaha, indicated in Berkshire Hathway’s 2003 annual
                 letter (March 7, 2004) to shareholders, “In judging whether corporate America is


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