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594     PART 6  Managing Business Operations, Management Information Systems, and the Digital Enterprise


                                     measured in gigabytes and a faster access rate, but they are much more expensive
                                     than floppy disks and not as portable.
                                        Optical disks can be compact disks (CDs) or digital video disks (DVDs). CDs store
                                     up to 660 megabytes and can be compact disk–read-only memory (CD-ROM), which
                                     is read-only storage, compact disk–recordable (CD-R), which can record data only
                                     once, and compact disk–rewritable (CD-RW), which can record data many times.
                                     DVDs are the same size as CDs but have a much higher storage capacity. DVDs can
                                     store a minimum of 4.7 gigabytes. DVDs are used to store multimedia applications
                                     and movies, and like CDs, they can also be read-only, recordable, and rewritable.
                                        In 1999 the amount of information created and stored was
                                      • 240 terabytes on paper
                                      • 427 petabytes on film
                                      • 83 terabytes on optical disks (music and data CDs/DVDs)
                                      • 1.693 exabytes on magnetic disks (camcorder and data tapes)
                                     for a total of 2.1 exabytes. We have clearly gone from an era with little information
                                     to an era with “too much” information.
        input devices Computer system devices  People interact with computers via the input and output devices. Input devices
        such as the keyboard or mouse that are  are used to collect and transform data into an electronic form that the computer
        used to collect and transform data into  can use. The two most common input devices are the keyboard and the computer
        an electronic form that the computer
        can use                      mouse. Other input devices are pen-based input such as in PDAs, audio input such
                                     as voice recognition, and optical scanning such as desktop scanners and bar-
        output devices Computer system  coding scanners. Output devices display the information processed by the com-
        devices such as video monitors or  puter to the user. The principal output devices are video monitors and printers.
        printers that are used to display the
        information processed by the computer  The last element of modern computer systems is  communications devices,
        for users                    which provide connections between the computer and other computers via
        communications devices Computer  telecommunications networks.
        system devices that provide     Modern computers can be classified as mainframe computers, midrange com-
        connections between the computer and  puters, microcomputers, and supercomputers. Mainframe computers are large, fast,
        other computers via
        telecommunications networks  and powerful computers. They can process millions of instructions per second and
        mainframe computers Large, fast, and  have large primary storage capacity. They are used for very large business applica-
        powerful computers that are used for  tions such as those at international banks, airlines, and major corporations.
        very large business applications
                                        Midrange computers are medium-sized computers capable of serving the
        midrange computers Computers that  needs of many business organizations. Midrange computers can be used as mini-
        are medium-sized and capable of
        serving the needs of many business  computers in systems at factories, universities, and research laboratories, or they
        organizations                can be used as servers providing software and related resources for other comput-
                                     ers over a network.
        microcomputers Computers that satisfy  Microcomputers are computers that satisfy the needs of individual users.
        the needs of individual users  Microcomputers can be used as personal computers (PCs) in the laptop or desktop
                                     versions or as workstations, which have more powerful mathematic and graphical
                                     capabilities than personal computers. For example, workstations are used for com-
                                     puter-aided design by engineers and for portfolio analysis by investment bankers.
        supercomputers Extremely powerful  Supercomputers are extremely powerful computers specifically designed for
        computers specifically designed for  applications requiring complex calculations at a very high speed. They have been
        applications requiring complex  traditionally used for scientific work such as global weather forecasting and com-
        calculations at a very high speed
                                     putational cosmology and astronomy, and for military research on defense systems
                                     and classified weapons. Supercomputers are now starting to be used in business for
                                     massive manipulations of data such as those required by data mining, described
                                     later in the Databases section of this chapter. Deep Blue, the computer that
                                     defeated world chess champion Garry Kasparov in 1997, was a supercomputer
                                     manufactured by IBM.
                                        The speed at which computers operate has been increasing at an unprece-
                                     dented rate. The speed has evolved from milliseconds, thousandths of a second, to


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