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CHAPTER 17   Management Information Systems  611


                     Chapter Questions                                  research studies have been mixed? How can
                                                                        organizations determine the business value of their
                  1.  What are management information systems?          information systems?
                  2. What are two classifications of information systems?  2.  There has been a lot of talk lately in business
                  3.  What are the major activities in developing       organizations about ethics in information systems
                     information systems?                               and any related legislation. Do you think that
                  4.  How are global firms configuring their information  ethics in information systems can or should be
                     systems?                                           legislated? How can organizations ensure that their
                  5.  What are information systems controls?            information systems are used in an ethical
                  6.  What is the relationship between computer         manner?
                     hardware and computer software?                 3.  Business information technology is evolving at an
                  7.  Who decides what are data and what is             unprecedented pace that can be described by what
                     information?                                       is called Moore’s law. In 1965, Gordon Moore,
                  8.  Discuss the evolution of programming languages.   cofounder of Intel, made the following prediction:
                  9.  What is the difference between an operational     Given that the number of transistors per square
                     database and a data warehouse?                     inch on integrated circuits has doubled every year
                 10.  What are the advantages and disadvantages of      since the integrated circuit was invented, this trend
                     using twisted-pair wire, coaxial cable, and fiber-  will continue for the foreseeable future. In
                     optic cable as media for telecommunications        subsequent years, the pace slowed down a bit, but
                     channels?                                          data density has doubled approximately every 18
                 11.  Under what circumstances would you recommend      months, and this is the current definition of
                     a star network, a bus network, and a ring network?  Moore’s law, which Moore himself has blessed.
                 12.  When would you use what-if analysis, sensitivity  Most experts, including Moore himself, expect
                     analysis, goal-seeking analysis, and optimization  Moore’s law to hold for at least another two
                     analysis?                                          decades. How can organizations develop an
                 13.  How would you go about creating an executive      information technology structure that can support
                     information system?                                their goals when business conditions and
                 14.  What are the most important stages in information  technologies are changing so rapidly?
                     systems development and why?
                 15.  How would you economically justify information
                     systems controls?                                  Web Assignments
                                                                     1.  One of the student and professional organizations
                     Interpreting Business News                         for management information systems is called
                                                                        AITP: The Association of Information Technology
                  1.  Information technology now accounts for more      Professionals. Visit its website at www.aitp.org and
                     than 40 percent of total business expenditures on  learn more about management information
                     capital equipment in the United States. Whether    systems, student membership, and the AITP
                     this investment has translated into genuine        certification program for information technology
                     productivity gains remains open to debate. For     professionals. What does it take to become
                     over a decade, researchers have been trying to     certified?
                     quantify the benefits from information technology  2.  Use a search engine to search for management
                     investments by analyzing data collected at the     information systems jobs. What do the jobs have in
                     economy level, industry level, firm level, and     common? Where are the jobs located?
                     information systems application level. The results  3.  Use a search engine to search for undergraduate
                     of these studies have been mixed and the term      and graduate programs in management
                     productivity paradox was coined to describe such   information systems. Describe the kinds of courses
                     findings. Why do you think the results of the      involved in this program of study.
















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