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CHAPTER 17   Management Information Systems  609


                    Procedural controls ensure the accuracy and integrity of computer and net-  procedural controls Controls to ensure
                 work operations and of systems development activities. Procedural controls  the accuracy and integrity of computer
                                                                                          and network operations and of systems
                 include standard operating procedures and documentation, authorizations for sys-  development activities
                 tems development and program changes requests, and disaster recovery plans.
                 Facility controls protect an organization’s computing facilities from loss or  facility controls Controls to protect an
                 destruction. Facility controls can take the form of identification badges, electronic  organization’s computing facilities from
                                                                                          loss or destruction
                 door locks, burglar alarms, security police, closed-circuit  TV, fire detection and
                 extinguishing systems, fireproof storage vaults for the protection of files, emer-
                 gency power systems, electromagnetic shielding, and controls for temperature,
                 humidity, and dust.
                   reality      What is your school doing to assure the security of its information
                  CH ECK        systems?


                     Careers in Information Systems




                 Advances in information technology have created rewarding and challenging job
                 opportunities in management information systems. These opportunities are avail-
                 able in any business sectors that are supported by an information infrastructure.
                 According to the Career Center at Texas A&M University, examples of business sec-
                 tors using information technology include financial institutions, the oil and gas
                 industries, retail organizations, government entities, colleges and universities, con-
                 sulting companies, the energy sector, and manufacturing firms. The Career Center
                 at Texas A&M University also lists the following job positions in management infor-
                 mation systems:.
                     Programmer. Programmers meet with clients or end users to determine their
                       business needs. Then, they translate the required business needs into
                       code, or a language that can be understood by the computer. Program-
                       mers are also responsible for testing the program and fixing any bugs.
                       Finally, these individuals publish a user’s manual including detailed docu-
                       mentation about the program. Programmers should be problem solvers
                       and should be familiar with a variety of programming languages. Pro-
                       gramming opportunities are available in almost all organizations.
                     Database Administrator. With the incredible increase in computer technol-
                       ogy, businesses are in need of experts to manage the storage and retrieval
                       of data. This is the goal of database administrators. They determine the
                       most efficient manner to store, organize, maintain, and retrieve records of
                       information. They also analyze how to maintain the security of the data-
                       base. Data is a strategic tool for businesses, and database administrators
                       develop the best way to utilize this resource to its fullest advantage.
                     Systems Analyst and Business Analyst. Systems analysts and business ana-
                       lysts act as liaisons between the user and the programmer. They assess the
                       user’s needs and develop a detailed design that represents the best solu-
                       tion for the existing problems. Systems analysts are more involved in tech-
                       nical projects, while business analysts focus on analyzing a business
                       process. These analysts may also conduct a cost-benefit comparison that
                       will assist in the decision-making process regarding a proposal for the new
                       or enhanced system. The analyst will communicate the design to a pro-
                       grammer, who will build the program. The analyst will assist in testing
                       and implementing the program, as well as in training the users and


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