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604     PART 6  Managing Business Operations, Management Information Systems, and the Digital Enterprise


                                     with determining the firm’s portfolio of investments, allocating financial resources
                                     to competing projects, and forecasting cash deficits or surpluses. For senior man-
                                     agers, financial information systems assist in developing an optimal financing plan
                                     for the business by using forecasts of the economy, business operations, interest
                                     rates, types of financing available, and stock and bond prices.


                                     Human Resources Information Systems
                                     The human resources function involves recruiting, placing, evaluating, compensat-
        human resources information systems  ing, and developing the employees of a business organization. Human resources
        Information systems that support  information systems support planning for meeting personnel needs, developing
        planning for meeting personnel needs,  employees to their full potential, and controlling personnel policies and programs.
        developing employees to their full
        potential, and controlling personnel  For operations managers, human resources information systems assist with
        policies and programs        recruiting, workforce planning and scheduling, skills assessment, performance
                                     evaluations, payroll control, and benefits administration. For middle managers,
                                     human resources information systems help with labor cost analysis and budgeting,
                                     turnover analysis, training effectiveness, career matching, compensation effective-
                                     ness and equity analysis, and benefits preference analysis. For senior managers,
                                     human resources information systems support workforce planning and tracking,
                                     succession planning, performance appraisal systems, contract costing, and salary
                                     forecasting.

                                        reality      If you were or are employed by a business organization, what was your
                                      CH ECK         interaction with the human resources information system?



             Developing Information Systems

             LEARNING OBJECTIVE 4
             Identify the activities involved in the development of information systems.

                                     Information systems are created to solve business problems or to improve business
                                     operations. The activities involved in the creation of an information system are
        information systems development The  called information systems development. These activities can be grouped by
        activities involved in the creation of an  stages as systems analysis, systems design, programming, testing, conversion, and
        information system
                                     production and maintenance.
        systems analysis The identification of  Systems analysis consists of defining the problem, identifying its causes, spec-
        what the information system should do  ifying the solution, and identifying the information needed to achieve the solution.
                                     Systems analysis describes  what the information system should do. One of the
        feasibility study A study to determine if  major activities in systems analysis is a feasibility study to determine if the pro-
        the proposed solution of a business  posed solution is feasible in four major categories:
        problem is feasible organizationally,
        economically, technically, and    Organizational. Can the organization handle the changes introduced by the
        operationally
                                            information system?
                                          Economic. Is the information system a good investment?
                                          Technical. Can the firm’s information systems specialists handle the technol-
                                            ogy required by the information system?
                                          Operational. Will the information system be accepted by its users?
        information requirements The details of
        who needs what information, where,  The most challenging activity in systems analysis is determining the informa-
        when, and how
                                     tion requirements, which are a detailed statement of who needs what information,
        systems design The description of how
                                     where, when, and how.
        the information system will meet the
                                        Systems design details how the information system will meet the information
        information needs identified by the
        systems analysis             needs identified by the systems analysis. Systems design entails designing the user
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