Page 708 - Introduction to Business
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I-4 NAME INDEX
Ouchi, William, 239–240, N3 Ruiz, Rosanna, N1 Sturdivant, Fredrick D., N4
Owen-Jones, Lindsay, 258 Rumsfeld, Donald H., 178 Subway, 78
Oxford Glycosciences, 324 Russel, Roberta S., N5 Sumitomo Mitsui Banking Corporation, 502,
505
Sunbeam Corporation, 104, 315
Pacific Investment Management Company Saks Fifth Avenue, 294, 295 Sun Microsystems, 120, 296
(PIMCO), 114 Salomon Smith Barney, 95 Swibel, Matthew, N1
Pacific Telephone, 394 Salvation Army, 4, 5 Symonds, William, N1, N3
Page, Larry, 456 Samsonite Corporation, 364 Sytel, 131
Palmeri, Christopher, N4 Samuelson, Paul A., N1
Pan Am, 130 SAP, 20, 246, 621, 623, 634
Parasuraman, A., N4, N5 Sasser, W. Earl, Jr., N4 Taco Bell, 79, 298
Park, Andrew, N4 Sawaf, Ayman, N2 Tagliabue, John, N2
Parsons, Dick, 253 Scarborough, Norman M., N2 Tapscott, Don, N1
Paulson, Henry M., 163 Schering-Plough Corporation, 111 Target Stores, 113, 334
Penn Central Railroad, 394 Schiffman, John T., 297 Tata Consulting Services, 37, 78
J.C. Penney, 294, 362 Schlumberger, 300 Tate & Lyle, 113
PeopleSoft, 621–623, 634 Schrempp, Juergen E., 81, 258, 277, 296 Taylor, Alex, III, N3, N4
Peppers, Don, N4 Schroeder, Jim, 277 Taylor, Frederick W., 231, 235, 562
Pepsico, 296, 348 Schroeder, Richard, N5 Technical Assistance Research Programs, 301
Pernod Ricard, 295 Schumpeter, Joseph A., 129, N1, N2 Teets, John, N4
Petty, J. William, N2 Schwab, Charles, 401, 460 Tenet Healthcare Corporation, 107
Pfeffer, Jeffrey, N2 Sears, Roebuck & Company, 166, 174, 311 Tennessee Valley Authority, 18
Pfizer, 82, 169–170, 172, 180, 354 Securities and Exchange Commission (SEC), Texaco, 130
Philip Morris, 348 111, 121, 381, 388, 429, 460, 461, 512 Texas A&M University, 30, 609, 617, 634
Pine, B. Joseph, II, N4 Selden, Larry, N4 Texas Instruments, 182, 285, 607
Pitofsky, Robert, 288 Sellers, Patricia, N4 Texas Society of Certified Public Accountants,
Pizza Hut, 78, 79 Service Corps of Retired Executives (SCORE), 433
Poe, Jerry B., N5 136 Thomas, Cal, 393, N5
Popeye’s, 78 Shakespeare, William, 423, 425 Thomas, Robert J., N3
Porsches, 62–63 Shell, 80 Thompson, Carletta, 131
Powell, Colin L., 178 Siemens Corporation, 166, 167, 259 Thornton, Emily, 334
PricewaterhouseCoopers, 3, 253 Siems, Thomas F., N1 3M, 259, 323
Procter & Gamble, 259, 327, 626 Silver, Alan, N4 Tierney, Christine, 295, N3
Prokesch, Steven E., N4 Simchi-Levi, David, N6 Time Warner, 288
Provera, Marco Tronchetti, 258 Simchi-Levi, Edith, N6 Tokyo Stock Exchange, 479
Public Broadcasting System, 21 Siwolop, Sana, N3 Toyota Motor Corporation, 179, 253, 259,
Public Company Accounting Oversight Board, Skilling, Jeffrey, 207, 390 311–312, 557, 578
390–391, 430 Small Business Development Centers Toys R’ Us, 296
Publishers Clearing House, 348 (SBDCs), 136 TransUnion, 491
Smith, Adam, 561 Travelers Group, 477
Smith, Batchelder, & Rugg, 297 Truman, Harry S., 212
Quaker State, 285 Smith, Debra, 341 Tuck, Larry, 629
Quantrell Enterprise, 143 Smith, Geoffrey, 333 Tyco Corporation, 95, 120
Quicken, 534 Smith, Geri, 278
Quotations on Ethics, 434 Smith, H. Parker, N4
QVC, 362 Smith, Jack, 258 UBS Warburg, 23, 502
Smith, K. T., 401 UNICEF, 25
Smith, L. M., 401, N5 United Auto Workers (UAW) Union, 211
RadioShack, 145 Smith, Orin, 278 United Nations, 40
Ralston, David A., N1 SNCF, 18 United Way, 40
Rank Hovis McDougall, 314 Snee, Ronald D., N2 Unsull, Samuel, 401
Rasmusson, Erika, N4 Sony Corporation, 61, 80, 185–187, 259, 262, UPS, 623
Reader’s Digest, 348 283, 295, 315, 464, 505, 607, 619, U.S. Army, 173
Red Cross, 40 A6 – A8 U.S. Census Bureau, 26–27, N1
Reed, John, 96 Southwest Airlines, 196, 259, 286 U.S. Small Business Administration, 132–134,
Reflections on Vintage Clothing, 137–138 Southwestern Bell Yellow Pages, 302 136, 146, 150, 153, 154
Reichheld, Fredrick F., 300, N4 Sowinski, Lara L., N3, N4 US Bancorp Piper Jaffray, 23
Reid, Edward I., N4 Spiegel, 362
Render, Barry, 572, 630, N5 Spitzer, Eliot, 3, 23
Rice, Condoleeza, 178 Spokane Farmers Market, 131 Varchaver, Nicholas, N1
Richard, Bernice, 137–138 Standard & Poor’s, 455 Vencie, Deborah L., N4
Richard, Patrick, 295 Stanley Works Corporation, 100 Vickery, Shawnee K., N5
Rigas, John, 253 Starbucks Corporation, 113, 278 Vieria, Marcelo, 582
Rite Aid, 23 Starr, Martin K., N5 Vinchel, 275
Ritz Carlton Hotel, 178, 298, 302 Starr, Randy, N2 Virgin Mobile, 630
Rodgers, William P., 178 Star Wars: Accounting Implications, Visa, 490
Rodriguez, Margaret, 128 434 Visioneer, 628
Rogers, Martha, N4 State Farm, 298, 525 Volkswagen, 314
Roher, Daniel S., N4 Stein, Joel, N3 Volvo, 80
Roosevelt, Theodore, 393, N5 Stern, David, 419 Vroom, V. H., N3
Rose, Peter S., N5 Stewart, Martha, 95, 287
Roush, Chris, N4 STMicroelectronics, 323
Royal Bank of Canada, 299 Stoff, Michael, 136 Wade, Mark, 113
Royal Dutch/Shell Group, 82, 112–113, 259 Strout, Erin, 354 Wagner, Bret J., N6
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