Page 3 - Excellence in Sales Leadership

TABLE OF CONTENTS
5 | Introduction
8 | High-Performance Sales Team
11 Capacity Planning and Management 11 Appointment Assignment
12 In-home Sales Experience
12 Running Effective Meetings
13 Rewards & Recognition
13 Team
Motivation
14 Performance Measurement – Data Analytics and Tools
14 Performance Management – Goal Setting Coaching and Reviews
16 | Fully Staffed Pipeline
19 Recruiting Strategy
19 Interviewing and Hiring
20 On-boarding - - Skill Building and Training 20 Talent Retention
22 | World-Class Homeowner Experience
23 Skill Building - Training 23 Homeowner Feedback – Utilizing Medallia 24 Online Reputation Management 26 | Strong Relationships
27 Network Colleagues 27 Retail Team
Members
32 | Leader Competencies
33 Understanding Competencies
33 CompetencyImportance
34 Using Competencies
35 | Summary
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