Page 3 - 2019 Delegate Assembly Conference

TABLE OF CONTENTS
A LETTER FROM THE CHAIRS
The Delegate Assembly conference was rich with
meaningful conversations, collaboration and exploration
about how to lead today for impact tomorrow. The
planning committee worked hard to develop a program
that reflected the most relevant and pertinent content
for CEOs and board members to engage and learn
together. In an effort to continue the learning journey and
keep conversations moving forward, we offer you this
Curated Learning Conversations ebook.
This publication provides an opportunity for you to reflect
on what you learned, ask yourself more questions and
connect with resources that can help impact your local
Goodwill organization. This ebook contains high-level
content from sessions, powerful quotes from speakers
and questions to consider to help further your learning.
You will also find additional resources related to the
content.
We encourage you to share this ebook with your board
members and staff so they, too, can learn from this
curated resource. After you’ve reviewed the ebook, tell us
what you think by taking this quick survey.
Best regards,
Dale Jenkins Mike Smith
Outgoing Board Chair President and CEO
GII Board of Directors Goodwill of Southwestern
Pennsylvania (Pittsburgh)
®
The Goodwill Industries Mission
Goodwill works to enhance the dignity and quality of life
®
of individuals and families by strengthening communities,
eliminating barriers to opportunity, and helping people in
need reach their full potential through learning and the
power of work.
2 Welcome and Kickoff General
Session – Reengineering Retail:
The Future of Selling in a Post-Digital
World
4 CEO Comma Club: Goodwill Boards Can
Pack a Powerful Punch in Philanthropy
5 Data Analytics Initiative: State of the
Network Reporting Using Goodwill's New
Analytics System
6 Equipping for the Future of Work: Mission
Delivery Now and in the Future
8 Skunk Works: A Path to Diversification
10 General Session – Leading and Engaging
Across Differences: Avoiding the
Inclusion Illusion
12 Textile Recycling: Turning Waste into
Revenue
14 From Planning to Action: Preparing for
Minimum Wage Increases
16 General Session Luncheon – The
Board & CEO Partnership: Working
Together to have the Greatest Impact
19 Goodwill Navigator Toolkit
21 Delegate Assembly Business Session
23 COE Executive Council Meeting
24 General Session – Advancing Our
Strategic Directions
25 Town Hall & Delegate Assembly Wrap-Up
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