Page 9 - 2019 Delegate Assembly Conference

The new skills needed for the future workforce • Think about doing things differently, such as
are less concrete and more elusive: working well
with others, having technological acumen, being
creative, solving problems and specializing in
very specific job skills.
“It’s not enough to have these skills. You’re
learning not only how to do one thing at any
one moment of time, but you also need the
ability to access the mindset to continue
growing and changing as the world grows and
changes.”
— Robin Boggs, Accenture
Morley Ryan referenced the popular film, Hidden
Figures, which featured Dorothy Vaughan, the
first African-American manager at NASA, who
supervised a group of African-American human
computers calculating the math to launch men
to the moon, but she initially did not hold the
title to do so. When mainframe computers
began arriving at NASA, she went to the local
library, learned the FORTRAN programming
code and trained not only the IBM consultants
on how to program the mainframe computer,
but her team of women whose jobs would have
otherwise been made obsolete by the new
technology.
Dorothy Vaughan, Morley Ryan said, is an
example of someone who accessed a
growth mindset. “How do we provide that
steppingstone?” she said.
The Accenture speakers said Goodwill leaders
can support their workforces by envisioning
career pathways, expanding access to relevant
learning, broadening new roles and adding
work history by putting skills into practice and
empowering employees to pursue life-long
learning. At the same time, they cautioned the
session participants that some technology will
have a detrimental impact on workers in low-
skill jobs. These people will need new sets of
skills and the investment of nonprofits like
Goodwill to keep them employable.
In closing, Boggs and Morley Ryan offered the
following for what Goodwills can do now:
engaging with external resources that can help
inform the Goodwill network.
• Incorporate neuroscience in one’s
understanding of the growth mindset.
• Evolve training and adapt programs to move
from classroom to digital.
Watch, Read, Learn | Curated Resources
1. View the presentation.
2. View the Mentimeter results.
Accenture Research Mentioned During the
Presentation
3. New Skills Now.
4. Inclusive Future of Work.
Additional Accenture Research/POV
5. It's learning. Just not as we know it.
6. Accenture’s New Skilling Story.
7. The Trust Imperative.
8. WaPo: We have a once-in-a-generation
opportunity to fix our labor market.
Other Relevant Publications
9. HBS: Bridge the Gap: Rebuilding America’s
Middle Skills (with Accenture).
10. HBS: Dismissed by Degrees: How
degree inflation is undermining U.S.
competitiveness and hurting America’s
middle class (with Accenture).
11. Brookings: Automation and Artificial
Intelligence: How machines are affecting
people and places.
12. Walmart: Automation is Reshaping Work
Across America.
13. OECD: Envisioning the Future of Education
and Jobs.
14. WEF: The Future of Jobs Report 2018.
15. WEF: Towards a Reskilling Revolution.
16. WE: Eight Futures of Work: Scenarios and
their Implications.
17. Stanford: Growth Mindset.
18. Carol Dweck: How Praise Became a
Consolation Prize - On Growth Mindset.
7