Page 13 - 2019 Spring Conference Ebook
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DIVERSITY AND INCLUSION FOR EQUITY
Interrupt Your Thinking to Boost “Why is this important? We’re helping people
Success with barriers to education and work access
Speakers: Rebecca Hershey, Director of Inclusion and education and work. If we can’t disaggregate
Equity Initiatives, and Michael Wood, Senior Leader
Program Director, GII what is preventing them from getting that access
or completing those programs, then we’re not
Snap judgments human beings use to make doing our best job.” – Rebecca Hershey, GII
sense of the world — defined as unconscious
bias — can stand in the way of Goodwill Questions to Consider:
professionals who want to best serve the
increasingly diverse communities their service 1. What does your Goodwill stand for in your
areas are becoming. community?
One tool for challenging unconscious bias is the 2. Who does your Goodwill serve and/or employ
SCARF Model, which identifies five domains — very well?
Status, Certainty, Autonomy, Relatedness
and Fairness — that can influence a human’s 3. Who’s missing from whom you’re serving?
behavior in any social setting, including a
client–employee relationship. If any of these 4. What’s the difference between what your
domains feels threatened in an interaction, Goodwill stands for and who’s missing from
then unconscious bias can take over, whether whom you’re serving?
one encounters a person who doesn’t look like Areas to Tackle:
them, owns a handgun or voted for a different
candidate. 1. Organizational culture.
2. Employee handbooks and policies.
3. Recruitment and retention of people.
4. Business operations, specifically vendor
STATUS CERTAINTY A AUTONOMYY RELATEDNESSSSS FAIRNESS identification and choice.
Watch, Read, Learn | Curated Content
1. View the presentation.
“We have to have a level of awareness, not 2. Understanding the SCARF Model Handout
only about what that means for them, but for 3. Reflections and Commitments Worksheet
us. How do we challenge ourselves in that 4. Unconscious Bias Worksheet
process?” – Michael Wood, GII 5. Know your story by leveraging
demographic data using the following
links:
This notion of challenging one’s unconscious • American FactFinder (U.S Census
bias is vital, because doing so expands a Bureau)
person’s worldview. However, it also makes
business sense because nonprofit organizations • GII Analytics and Impact Site
like Goodwill often lag behind their for-profit • National Equity Atlas
counterparts in improving their diversity and • Kids Count Data Center
inclusion for equity. Making advances in the
arena of racial and gender diversity means 6. Contact Rebecca Hershey, DGII director of
Goodwill organizations will recruit and retain inclusion, equity and engagement, to learn
better talent, make better decisions, innovate more. 11
more and increase employee satisfaction.
