Page 9 - 2019 Spring Conference Ebook
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POWERFUL PARTNERSHIPS




            Enhancing Program Services                           •  Reintegration Nights, where people can learn
            through the Development of                             literacy skills and meet with community
                                                                   partners who can help address some of the
            Community Partnerships                                 challenges they are facing after returning to
            Speaker: Dennis Ritchie, Career Services Manager,      their communities.
            Goodwill Industries of Kentucky, Inc.
                                                                 •  Second Chance Job Fairs, where employers
            Dennis Ritchie’s deepest passion revealed itself       meet with people who have criminal histories
            after he made painful mistakes, costing him            to gauge their interest in employment.
            his law license, his marriage and his family. Yet,
            it’s because of past errors that Ritchie, career    Ritchie emphasized that it is important to find
            services manager of Goodwill Industries of          community partners that are targeting the same
            Kentucky’s LifeLaunch program, helped build         people as your Goodwill. For example, Medicaid
            a robust reentry initiative that combines job       providers have emerged as great partners because
            readiness, soft skills and occupational training    they want to engage the same demographic as
            for participants with the larger capacity and       Goodwill.
            resources that community partners bring.            “Once you have a program, you then want to

            Over the next decade, Kentucky’s prison costs       have sustainability. You want to provide the same
            are anticipated to rise to more than $600 million   quality of service that we were providing with the
            annually. With a skilled staff of mostly career
            counselors, the Goodwill’s LifeLaunch program       grant money outside of that. How do you do that?
            provides support to people with criminal            With community partners.”
            backgrounds in need of housing, transportation,
            computer and consumer literacy skills and           Questions from the Audience:
            support. But, especially in recent years, the
            Goodwill has widely expanded its community          Q: What was the most challenging barrier when
            partnerships, which have helped move the              going out and building community partners?
            organization from job skills provider to a pipeline
            of services.                                        A: Trust. Building up trust is key.
                                                                Q: What was the initial cost to get the process set
            “In 2018, we make more than 25 relationships          up, and how much does it cost now?
            with key community partners in our reentry          A: The grant helped us gear up, but there’s unseen
            program. Every single one is necessary to build       costs. Even if you have a grant, expect 15 percent
                                                                  in additional costs added to the top of that.
            your program and do what you need to do.”
                   – Dennis Ritchie, Goodwill Industries of     Q: What was key to your service provision?
                                                  Kentucky      A: SoftSkills Academy was key to service. Taking
            After building its reentry program with a U.S.        SoftSkills to the street, taking it to community
            Department of Labor grant, the Goodwill               partners and building up those relationships.
            has made a concerted effort to establish
            partnerships with organizations and agencies
            by winning their trust and delivering what's
            promised. This has allowed them to develop              Watch, Read, Learn | Curated Content
            innovative program services, such as:                   1.  View the Presentation
                                                                    2.  MyGoodwill Reentry Services Community
             •  An Expungement Clinic, where people can             3.  Goodwill’s LifeLaunch Program: Learn more
               begin the process of having their criminal              by contacting Jennifer Lynch, Adult Reentry
               barriers expunged from their records.                   Services Program Manager, GII
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