Page 4 - 2019 Spring Conference Ebook

Welcome and Kick-off General Session

THE INCLUSIVE FUTURE OF WORK

Over the past 10 years, Accenture has studied
what skills people need to successfully find work
and are now focused on the importance of digital
technology skills in the United States. As part of
strategy work conducted in 2015, the company
found that 80 percent of jobs required digital skills;
by the end of this year, Boggs said 92 percent of
jobs will fit that bill.

Gauging the Future of Work

So, what will work look like in coming years? Expect
the following:
• People will continue to work with technology.
Speakers: Robin Boggs, U.S. Corporate Citizenship Lead,
and Mary Kate Morley Ryan, Management Consulting • Technology will force collaboration and create
Senior Manager, Accenture
an opportunity for partnerships that didn’t exist
When it comes to technology’s role in how before.
program participants access work, Goodwill is
teetering on the precipice. During the Spring • People should not be able to expect to spend
Conference Welcome and Kick-off General their entire careers at the same company, as
Session, Accenture outlined technological trends work is becoming more project based.
the global consulting firm sees and challenged • People will increasingly need to be more flexible
attendees to adopt a growth mindset in and fluid.
determining how the people they serve will be
impacted. Accessing a Growth Mindset

In identifying Accenture’s five key technological To be successful, people throughout the Goodwill
trends, U.S. Corporate Citizenship Lead network will need to cultivate a growth mindset,
Robin Boggs said organizations like Goodwill learning not only how to access it, but also poising
must understand the ways technology is themselves to always be learning. Senior Manager
driving change in the workplace if it wants of Talent and Organization Mary Kate Morley Ryan
to help people reach their full potential. In referenced the popular film, Hidden Figures, and
2019, Accenture continues to see companies the example of Dorothy Vaughan, the first African-
experimenting and implementing new American manager at NASA, as an example of
technologies; leveraging streams of data an individual accessing a growth mindset. In
to create personalized experiences; using the movie, Vaughan responds to the arrival of
technology to bring more diverse stakeholders mainframe computers at NASA by checking out a
to its doors; identifying new, unexpected book on the FORTRAN programming language at
partners; and customizing services that respond the library and becoming an expert on it.
to the singular needs of a community.

“We’re trying to use our understanding of technology and its impacts to

promote more inclusive societies. While we’re doing that, we know those

innovations can have a negative consequence for others, and it worries us

that those technologies are going to make things worse for people struggling
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to keep up.” – Robin Boggs, Accenture