Page 12 - Desert Oracle August 2020
P. 12

request for military service records
         upgrade military discharges
         apply for special veteran license plates...

      ... and provide information on general state benefits and assist with other questions about veteran benefits and

      Our Veterans Benefits Counselors are accredited by the U.S. Department of Veteran Affairs and certified proficient
      by the State of Arizona to assist the state's veteran population.

      ADVS Joins Fully Developed Claims Community of Practice

      On September 9, 2013, the Arizona Department of Veterans' Services (ADVS) confirmed to VA Secretary Shinseki that ADVS
      was honored to join the Community of Practice surrounding Fully Developed Claims (FDC). ADVS shares the U.S. Department of
      Veterans' Affairs commitment to ensuring that veterans' claims are submitted and processed accurately and expeditiously. The
      FDC initiative is an important way that we at ADVS, with our 36 accredited Veteran Benefits Counselors, can be part of that

      In joining the Community of Practice, we pledge our commitment to increasing our submission of FDCs. Towards this
      commitment ADVS has:

         Participated in all VA Regional Office held training, VANTS conference training, and distribution of all fast letters.
         Revised operating procedures to promote the use of the EZ forms when practicable.
         Second, all ADVS Veteran Benefits Counselors are working in a paperless environment, supported with a claims
         management system. This affords ADVS management the opportunity to monitor and evaluate the use of and
         number of FDC's submitted monthly.
         Third, while anticipating the roll-out of the D2D program to enhance our efforts, ADVS is utilizing the Stakeholder
         Enterprise Portal (SEP) in the interim, and encouraging all veterans to enroll in e-Benefits and assisting them to
         do so.
   7   8   9   10   11   12   13   14   15   16   17