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Management control systems





                           Strategic management accounting





               8.1  Manufacturing methods

               TRADITIONAL


                    Standardisation of product              Globalisation


                    Long production runs                    Competition

                    ‘Acceptable’ level of quality           JIT and TQM

                    Slow product development                ‘Intelligent machines’


               8.2  Modern management accounting techniques

                                                             TECHNIQUE

                    JIT and TQM environments                Throughput accounting


                                                             Back flush accounting

                                                             Costs of quality

                                                             Non-financial performance indicators

                    Large overhead costs                    Activity based costing (ABC)

                                                             Activity based budgeting (ABB)

                    Focus on longer-term strategic          Non-financial performance indicators
                     issues
                                                             Balanced scorecard

                                                             Strategic management accounting (SMA)

               More on costs of quality

               Conformance costs are those incurred in ensuring that a failure of quality is
               avoided. They are divided into prevention costs that are spent ensuring defects do
               not occur and appraisal costs connected with measuring that conformity.

               Non-conformance costs are the costs of quality failure. They are divided into the
               costs incurred when a failure occurs but is prevented from affecting the customer
               (internal failure) and costs incurred when a customer is affected (external failure).



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