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Chapter 2
3.3 Centralisation and decentralisation
Another method of analysing structures is by reference to the level at which decisions
are made.
In a centralised structure, the upper levels of an organisations’s hierarchy
retain the authority and make decisions
In a decentralised structure, the authority to take decisions is passed down to
units and people at lower levels
The factors that will affect the amount of decentralisation are:
size of the organisation/scale of activities
Advantages of Disadvantages
decentralisation
Senior management free to Loss of control by senior
concentrate on strategy management
Better local decisions due to local Dysfunctional decisions due to a
expertise lack of goal congruence
Better motivation due to increased Poor decisions made by
training and career path inexperienced managers
Quicker responses/flexibility, due Training costs
to smaller chain of command
Duplication of roles within the
organisation
Extra costs in obtaining
information
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