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Individual, group and team behaviour




               3.4 Team effectiveness

               Peters and Waterman define the five key aspects of successful teams as

                    The team should be relatively small – inevitably each member will want to
                     represent the interests of their department, meaning that larger teams will be
                     slower and harder to manage.

                    The team should have a limited duration, existing only to achieve a particular
                     task.


                    Membership should be voluntary – a team member who does not want to be
                     part of the group is unlikely to be a fully participating member.


                    Communication should be informal and unstructured – there should be little
                     documentation and no status barriers.


                    The team should be action–oriented, meaning that the team should create a
                     plan for action and decide what needs doing to accomplish their goals.


               3.5  Building the team and improving effectiveness

               Team building exercises are designed to develop group members and their ability
               to work together.

               They promote:


               

               

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               3.5 Measuring team effectiveness

               There are many possible ways of measuring team effectiveness, including:

               

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               













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