Page 43 - E1 Integrated Workbook STUDENT 2018

Governance, regulation, ethics and corporate social responsibility

Stakeholders

 A stakeholder is a group or individual, who has an interest in
what the organisation does, or an expectation of the
organisation.
 Managers should consider the stakeholders when setting the
mission and objectives of the organisation.

1. Internal 2. Connected 3. External

 Intimately  Either invest in or  Do not have a
connected to the have dealings direct link with
organisation. with the the organisation
organisation. but can influence
 For example, or be influenced
employees and  For example, by the
managers. shareholders, organisation.
customers and
suppliers.  For example,

local community,
government.

Three categories of stakeholders

31