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STRATEGY AND GOVERNANCE

            The impact of technology on strategy



            • The way in which business is conducted is evolving. Technology

                and industrialisation are amongst some of the components

                which have played a role in this evolution


            • The internet has significantly expanded its reach over the last

                few decades with the number of users growing daily; where

                users are now able to access the internet with their phones or

                tablets and do not necessarily require a computer.


                    • This is particularly relevant in developing economies, including South
                       Africa.

            • The effect of decreasing data costs and greater bandwidth has

                had a positive effect, with businesses harnessing the benefits in

                the form of up to date marketing campaigns, on-line sales, the

                creation of customer information database, on-line payments

                (Electronic funds transfer-EFT’s) etc.


            • While this evolution has proved to be beneficial it is important

                to note that challenges also do exist.
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