Page 281 - F1 - AB Integrated Workbook STUDENT 2018-19

Leadership, management and supervision

What do leadership, management and

supervision mean?

1.1 Leadership

Leadership is an interpersonal influence directed towards the
achievement of a goal or goals

1.2 Management

Management is the effective use and co-ordination of business
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resources in order to achieve key objectives with maximum efficiency.

Note that a manager is not necessarily a leader. A manager will only be a leader if
he/ she is able to influence people to achieve the goals of the organisation without
relying on the use of formal authority.

1.3 Supervision

A supervisor is a person given responsibility for planning and
controlling the work of a group of employees.

Supervisors are the lowest level of management and act as an interface between
management and the workforce.

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