Page 17 - CIMA MCS Workbook February 2019 - Day 1 Tasks
P. 17
CIMA FEBRUARY 2019 – MANAGEMENT CASE STUDY
3. BENCHMARKING
Crowncare appears to have very little in the way of performance evaluation procedures in
place.
EXERCISE 3:
Explain the concept of benchmarking and the different types of benchmarking that Crowncare
could implement in order to help evaluate performance.
14 KAPLAN PUBLISHING
