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Table of Contents

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A. Executive Summary 3

1 Introduction 3

2 Terms of reference 3

3 Prioritisation and key recommendations 3

B Detailed Report 5

4 Detailed findings and recommedations 5

1st Priority : Fine from the Nakolian Telecommunications Regulatory Authority (NTRA). 5
2nd Priority : Shared Services Center and transforming our operating model. 9
3rd Priority : Nuclear deal, political risk & strategic uncertainty in Ilania. 12
4th Priority : Mobile operator license opportunity in Chininsia. 15

5 Ethical issues & recommendations 18

6 Conclusion 19

APPENDICES

Appendix 1 PESTEL Analysis (Global) 20

Appendix 2 Porter Diamond & 5 Forces for Chininsia 21

Appendix 3 SWOT Analysis 22

Appendix 4 Mendelow Analysis 23

Appendix 5 2015 financials (adjusted) 24

Appendix 6 Shared Services Center savings as required by Shareholders 26

Appendix 7 Valuation of Ilania Market options (Decision tree and Black Scholes) 27

Appendix 8 Expected values for mobile operator license opportunity in Chininsia 30

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