Page 5 - SCS May 2018 - Day 1 Suggested Solutions
P. 5
SUGGESTED SOLUTIONS
Innovation and Learning
CSF KPI
Introducing new content Budgeted expenditure in $ on new content,
both bought and made in-house
Keeping abreast of technology Number of new innovations in technology in a
particular period
International expansion The number of new territories entered into per
annum/ new subscriber populations accessed
Internal Business
CSF KPI
IT security Number of reported incidents of data breach/
attempted data breach
Licencing deals The number of new licences/licence renewals
with movie production companies
Retain skilled staff Staff turnover ratios
EXERCISE 3
Strengths
Quoted company status, meaning that fresh finance can be raised if needed
Well-established company that is 20 years old (in technology terms, an industry senior citizen!)
Strong share price performance over the last 5 years
Growth in revenues and profits
Use of algorithms to personalise content and provide recommendations to subscribers
3 founders who all have different areas of expertise needed by the company
Continuity at Board level – experience lowers business risk
KAPLAN PUBLISHING 41