Page 142 - Microsoft Word - 00 P1 IW Prelims.docx

Chapter 10

Assessing VFM using the 3Es

 VFM is interpreted as providing an economic, efficient and effective service.

 Appropriate performance indicators should be chosen for each ‘E’.
3Es Examples for a university Example PI for a university

Economy – The cost of books, computers  Measure the cost of books,
an input and academic staff compared computers and academic staff
measure with the quality of these  Measure the quality, e.g.
resources
student feedback rating on
quality of academic staff
Effectiveness  Achieving top degrees for  % students achieving a target
– an output students grade
measure  Carrying out quality research  Excellent research rating
looking at awarded by external body
whether  Getting graduates into the
objectives are workplace  % students entering the
being met workplace within 6 months of
graduating

Efficiency – Are the books, computers and  % time books, computers
links inputs to academic staff invested in being used by students
outputs. Is the used efficiently?  % time academic staff spend
maximum teaching
output being
achieved from
the resources
used?

132