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The impact of information technology




               4.4  How is Big Data used?


                   Customer facing                Sports teams use               Manufacturing
                   organisations                  data from past                 companies
                   monitor social                 fixtures to track              monitor data from
                   media to                       tactics, player                equipment to
                   understand                     formations and                 determine usage
                   customers’                     injuries and to                and wear, allowing
                   behaviour and                  inform future                  them to predict
                   preferences and to             strategies                     optimal
                   gauge responses                                               replacement
                   to promotions and                                             cycles
                   advertising
                   campaigns






                   Financial                      Politicians use                Humanitarian
                   services                       social media to                agencies use
                   organisations                  determine where                phone data to
                   use data on                    they have to                   understand
                   customer activity              campaign the                   population
                   to carefully                   hardest to win the             movements during
                   segment their                  next election                  relief operations
                   customer base                                                 and disease
                   and therefore                                                 outbreaks
                   accurately target                                             meaning they can
                   individuals with                                              allocate resources
                   relevant offers                                               and predict new
                                                                                 outbreaks



























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