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Chapter 6

Performance reports for management

Outcome

By the end of this session you should be able to:

 evaluate the output reports of an information system in the light of:

– best practice in presentation

– the objectives of the report/organisation

– the needs of the readers of the reports

– avoiding the problem of information overload

 advise on common mistakes and misconceptions in the use of numerical data
used for performance measurement

 discuss the difficulties associated with recording and processing data of a
qualitative nature

and answer questions relating to these areas.

The underpinning detail for this chapter in your Integrated Workbook can
be found in Chapter 6 of your Study Text

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