Page 4 - E-Modul Reception dan Telepon Operator Kantor Depan Hotel_Neat
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3.5 Menjelaskan tata cara menjawab panggilan telepon .............................................................. 47
3.6. Mendeskripsikan tata cara panggilan telepon ....................................................................... 48
4.6 Melakukan tata cara membuat panggilan telepon .................................................................. 48
F. Cek Kemampuan ..................................................................................................................... 59
BAB II PEMBELAJARAN ................................................................................................................ 60
A. Rencana Belajar Peserta Didik ................................................................................................ 60
B. Kegiatan Belajar...................................................................................................................... 60
BAB III EVALUASI .......................................................................................................................... 82
A. TES TERTULIS ............................................................................................................... 82
B. TES PRAKTIK ................................................................................................................ 82
BAB IV PENUTUP ............................................................................................................................ 87
DAFTAR PUSTAKA ......................................................................................................................... 88
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