Page 11 - CAS Appreciation

“I don't have any suggestion for your improvement, but I would like to

congratulate you on my issue. I have a very old, retirement machine of yours

namely Triplus headspace, Trace GC Ultra and DSQ II. My machine having a

problem since electrical trip happened previously twice. In 1 month, finally your

engineers from Malaysia (three of them) managed to repair it. It took patience

to repair and your engineers try their best to deliver the services. My intention

here, your engineers namely Mr Wong, Mr Leong and Mr Too did their very best

and they deserve an appreciation.”

“Chee Hau was committed and efficient in the task he need to handle. His

knowledge on the equipment is commendable. He always find his way out to

solve every issues that the lab might be facing. He never fail to go the extra

mile to fix our problem. We hope that every engineer could be like Chee Hau.”