Page 6 - CAS Appreciation

“Idalicio is always on time, professional and knowledgeable. We appreciated the

fact that he followed safety guidelines during this time of pandemic…We thank

you for continuing to send Idalicio. His long-term service is a testament to the

stability of your company. The OMNIC software is also outstanding! We love it.”

“Make sure you hang on to the excellent support engineers currently on staff, my

tech support rep - Mark Buehler did an outstanding job working through the

different parameters in narrowing down the scope of the glitch so that I could drill

down and find the resolution on my end much more quickly - the ability to work

with and collaborate with the end user is key to not just technical resolution, but

it help reinforces a sense of trust between vendor and customer.”