Page 3 - 2024 ITS Catalogue

5 CREDENTIALS 11
CONTENTS MICRO- FACE TO FACE

6 Nitty Gritty 8 Nitty Gritty
8 Employability Skills
and Work Readiness
8 Hospitality
and Customer Service
8 Retail Skills and Success
9 Food and Beverage Services MICRO-CREDENTIALS
9 Cafe and Customer Service

15 LIFE AND 25 EMPLOYABILITY

COMMUNICATION
SKILLS
SKILLS
16 Toolkit kickstarter 19 Team BBQ - Level 2 or 3 26 ITS Smart Employee
17 Toolkit for Study, Work and Life 20 ITS Self Management Toolkit 26 Introduction To Employment
2-Days 20 Work Safe - Home Safe 26 Plan Your Future + CV Skills FACE TO FACE
17 Toolkit for Study, Work and Life 21 Leadership 101 27 Interview Essentials
5-Days 22 Managing Workplace 27 Workplace Communication
18 X Factor Plus - Level 2 Impairement
19 Tutuki 22 Hapai
23 X Factor Plus – Level 3

29 CUSTOMER 33 HOSPITALITY 37 TEA & COFFEE LIVE ONLINE

SERVICE
AND RETAIL
30 Customer Service Kickstarter 34 Café Counter Service 38 High Tea
20 Success in Retail 34 Basic Food Safety 39 Coffee Essentials
31 Retail Skills 101 34 Comprehensive Food Safety 39 Great Coffee and Safe Food
31 Advanced Customer Service 35 Bartenders Kickstarter 39 Barista 101
35 Managing Licensed Premises
(LCQ)

41 FIRST AID - 45 PROFESSIONAL 49 ALL SORTS CORRESPONDENCE
DEVELOPMENT
OF MAGIC
HEALTH & SAFETY
WORKSHOPS
42 Child First Aid 46 Host Responsibility 50 Hot Chocolate and
42 First Aid Refresher 46 Service That Sells Barista Basics
42 Provide Basic Life Support 47 Effective Team Leadership 50 Kai Aroha
43 Foundation First Aid 50 Flash Drinks and Kai
43 NZ First Aid Certificate 51 ITS Safe Employee
51 ITS Positive Employee
52 Respectful Relationships
Explore an Elder Care Career
52
55 LIVE ONLINE 67 CORRESPONDENCE 52 Intro To Working Safely in
PACKAGES &
Elder Care
INDIVIDUAL UNITS 53 Family, You, and Safety First
56 Nitty Gritty 68 Nitty Gritty 53 ITS Responsible Employee
53 ITS G.R.E.A.T Service

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