Page 5 - 2018 Tenant Manual_Booklet
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R E N T I S D U E W H E N ?
When is the Rent is Due
Your rent must be received by the RPM office by the close of business on the day stated in your lease. Call the
Real Property Management office immediately if you will not be able to meet this commitment. Additionally,
please review your lease for any repercussions that may result from paying your rent late.
Security Deposit
You paid a security deposit when you signed your lease. Your security deposit will be refunded to you subject
to any damages or other specifications stated in your lease. If repairs are required or if you otherwise owe
money to Real Property Management, these amounts will be deducted from your security deposit prior to any
refund. You will be paid within the time-frame required by law, and you can expect a statement of any
withholding's made from your security deposit. Your security deposit will be mailed to you within 30 days of your
move-out.
In accordance with your lease, some fees may be non-refundable. Read your lease carefully to understand if
these fees apply to your situation.
Payment Options
1. Pay on-line using your ‘RPM Resident Portal.’ e-Check payments are fastest, safest, and easiest method
available, so we encourage electronic payments. This option is free to use. Must have the bank routing number
and account number.
ACH payments through our online free service at www.RPMSouthernCT.com. Once you are registered in our
payment system you will have a simple electronic option with which to pay your rent each month.
2. Credit | Debit card payments are acceptable through the on-line portal and subject to a convenience fee.
3. Checks and money orders (paper type) sent by mail or delivered to our office, are less reliable and more
difficult to process; they must include the $10 processing fee.