Page 24 - INSIGHT MAGAZINE Digital_Neat

WOMEN IN BUSINESS

How to make difficult

conversations easier

Follow these tips to more confidently approach
difficult conversations
Sooner or later, every employer needs to have a difficult
conversation with an employee about either performance or
workplace behaviour. The prospect of that kind of conversation Especially in a small company where every employee visibly affects
keeps many entrepreneurs up at night. productivity and their colleagues’ morale, not addressing an issue
can influence the rest of your business. Not solving a problem can
The good news is that there are some simple ways to make such even adversely affect the employee involved because they won’t
conversations easier and more productive, with substantial have the chance to learn and improve.
gains from doing so.
2. Be clear about the purpose of the conversation
Best practices for hard conversations An employee should never be blindsided by corrective feedback.
How can you manage the situation so that everyone involved When you schedule a meeting, let the employee know what it’s
feels heard, understood and appreciated? Here are some tips. about so that they know what to expect.

1. Act quickly 3. Explain why it matters
When an employee fails to meet their objectives or behaves People perform better when they understand why their actions
inappropriately, it can be tempting to ignore the issue and wait matter and how they contribute to the business. Instead of just
for the situation to resolve itself. But it’s essential to address asking an employee to do something differently, make sure they
the issue as soon as possible. understand why you’re asking. Poor performance is often the
consequence of unclear expectations.

As the owner of ONESource Moving Solutions, Tracy brings more
than 15 years of experience in business, project management,
and leading teams through complex projects from start to
finish. Her ability to thoroughly scope out each project, identify -
key details, and anticipate potential risks has been a driving
force behind the success of every transition she supports.
Under Tracy’s leadership, ONESource Moving Solutions is
becoming a trusted partner in the Cambridge and Guelph
regions. The company is quickly earning a reputation for
compassionate, detail-oriented move management services
that cover every aspect of a client’s needs—whether they are
downsizing, aging in place, relocating, or simply decluttering
and organizing their home. Tracy’s commitment to exceptional
customer service is reflected in every part of the company’s
operations, from offering eco-friendly packing material options
to connecting clients with reliable and reputable professionals
when additional support is needed.
TRACY DEGROW At the heart of ONESource is Tracy’s passion for building a
Franchise Owner strong, dependable team capable of handling any job, big or
small. She takes pride in crafting customized service plans
tailored to each client’s unique situation, ensuring their entire
project is managed with care, confidence, and compassion.

For Tracy, move management is not just about logistics—it’s
about supporting people through important life transitions and
519-818-MOVE (6683) | Tracy@onesourcemoving.ca creating a smoother, more positive experience during what can
www.onesourcemoving.ca often be an overwhelming time. With a hands-on approach and
Guelph / Cambridge, ON a genuine desire to help, she is dedicated to making every move
a thoughtful and stress-free journey.

24 Winter 2026 www.cambridgechamber.com