Page 139 - Movie Collerctor

Collectorz.com Movie Collector for Windows - Version 15

When I search By Title, I never get any results. Why?

You’re searching By Title and you never ever get any results?

Let take a look at the possible causes and solutions:

Uncheck the “TV Series Only” option

First, make sure the checkbox “TV Series Only” is not checked! If that checkbox is checked, the search will
search our database of TV Series only, not movies.

Set the Search Results filter to “Show All”

Please check the “Show” settings above the Search Results panel and make sure it is set to Show All. This
setting lets you filter the results by region. Setting it to Show All gives you all available results.

Solve connection issues

If you still don’t get results, it could be that a firewall is blocking the connection to our database. Follow the
troubleshooter.

Check for error messages

Still no results? Then check the status bar in the bottom left of the Add Movies Automatically window, do
you see any error messages there? If so, please contact us using the ‘Support Request Form’ link at the
bottom of this page, please be sure to specify the error message you receive, and details about the item you
are trying to search.

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