Page 63 - ractice Exam Questions and rationales

C. from the inside out

D. from the outside in

Your response:
from the inside out
Correct response:
from the inside out
Rationale: The medical assistant should clean from the inside out to prevent contamination.
Cleaning back and forth, up and down, or from the outside in would all cause contamination at
the site and would not be the best way to cleanse the area.
The medical assistant witnesses the medical office receptionist taking money from the cash
drawer. The receptionist learns the medical assistant saw her and asks her not to tell the office
manager, as it was to pay for her electric bill. Which of the following actions should the
medical assistant take?

A. Tell the receptionist that she will not tell as long as the money is put back in one week

B. Tell other employees in the office so it will get back to the office manager

C. Tell the office manager about the incident and request that confidentiality be maintained

D. Tell the receptionist that she understands why she is taking the money

Your response:
Tell the office manager about the incident and request that confidentiality be maintained
Correct response:
Tell the office manager about the incident and request that confidentiality be maintained
Rationale: The medical assistant has a legal and ethical responsibility to the employer to uphold
the highest professional standards. This includes communicating with leadership if unethical
behavior is witnessed. In this situation, the best choice for the MA would be to tell the office
manager about the incident and request that confidentiality be maintained. The other options in
this question, though some may seem compassionate and sympathetic toward a coworker, do not
follow ethical practice standards.
The primary objective of which of the following agencies is to regulate and ensure quality of
clinical laboratory testing?

A. OSHA

B. FDA

C. DEA

D. CLIA