Page 10 - Engage Spring 2024

SERVICES
Speak to
an advisor 9am to 12pm on a Wednesday and Thursday.
Information & Advice Service
This free service is for people aged 55 and over. We can help older people living in Northamptonshire or their family or carers calling from around the UK.
We can usually help directly but if not, we can signpost you to someone who can. Our information and advice can support you to make the best decision – about the little things that can make a big difference, as well as major life changes.
Our help can make the difference between living life and just managing.
We can help with
• checking your benefit entitlement
• help with benefit claim submissions
to the Department for Work and
Pensions
• challenging adverse benefit decisions if
we have completed the original claim
• accessing services from Adult Social
Care
• identifying your housing options
We provide one-to-one support to find solutions including referral to other agencies where appropriate. We can also supply information on local, community and national services for older people and their carers. Sometimes people need guidance on issues affecting older people and their carers and their welfare rights.
One of the main services we provide is assessment and calculation of entitlement to benefits. We can give information on social and emotional issues, legal matters (Wills etc). And of course, we provide
Age UK information leaflets and booklets free of charge.
Please contact us by telephone, email
or letter. Or ask a trusted friend, family member, carer or other professional to contact us on your behalf with your explicit consent.
In 2022/2023 our team of seven part- time workers submitted 712 claims for Attendance Allowance for clients.
Call us on 01604 611207
Email access@ageuknorthants.org.uk
10 | SPRING 2024