Page 18 - Oundle Life March 2025

QA
AND
OUNDLE
PHARMACY
Passionate about helping people
Alexander Upex-Ward clearly loves working
at Oundle Pharmacy. A man whose passion
for helping and caring for the community in
which he works, shines through.
Highlight of your day? Th e highlight of my
day is helping a customer fi nd the right solution
to improve their health and seeing their
gratitude – it’s incredibly rewarding to
know that we are a primary care service
in the town.
Describe your business in fi ve
words… Caring, professional,
accessible, trusted, essential.
Most challenging part of the job?
Balancing patient needs with time
constraints while ensuring every individual gets
personalised care. We are constantly growing,
with new patients signing up to us every day
and we want to make sure each patient gets the
quality customer service that we are known for.
What makes Oundle Pharmacy diff erent?
Our personalised care, strong community ties
going above
and beyond
for every
customer set
us apart
and dedication to going above and beyond for
every customer sets us apart.
Do you give health advice? Yes, we provide
tailored health advice to support your well-
being and address any concerns you may
have; if we can’t help, we will guide you to the
appropriate support to make sure you
are looked aft er.
Do you deliver prescriptions? Yes,
we off er a convenient prescription
delivery service on Wednesdays FREE
of charge for patients who meet a
certain criteria.
Any future ambitions? We want
to grow. In the past year we’ve seen
an increase in customers which is fantastic,
but we want to do even better. Expanding
services to better support the community and
incorporating more health initiatives to enhance
overall well-being is one of the goals we have set
to help us achieve this.
What brings you joy? Helping others feel
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