Page 93 - Dedication
P. 93

offer from somewhere else to buy the same product at a lower
price.

       Therefore, the cancellation reason should be written
concisely and presented clearly, including its reasonable causes
of cancellation and the expected actions to be taken.

Important tips for writing a perfect letter of
cancellation:

   When a letter of cancellation is written, the follow steps
should be followed:

   a- Make sure that the date and company's data i.e. name and
       contact information are included.

   b- Make sure that your name and contact information are
       included.

   c- Your tone must be courteous and polite but certain and not
       likely to change, if you really want to get your reservation
       cancelled.

   d- Include all necessary details that the recipient may need to
       cancel the reservation by giving a reasonable explanation.

   e- In order to make the letter's goal clear, attach any
       necessary documents to the letter e.g. payment receipt,
       voucher or ticket's PNR.

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