Page 93 - Dedication
P. 93
offer from somewhere else to buy the same product at a lower
price.
Therefore, the cancellation reason should be written
concisely and presented clearly, including its reasonable causes
of cancellation and the expected actions to be taken.
Important tips for writing a perfect letter of
cancellation:
When a letter of cancellation is written, the follow steps
should be followed:
a- Make sure that the date and company's data i.e. name and
contact information are included.
b- Make sure that your name and contact information are
included.
c- Your tone must be courteous and polite but certain and not
likely to change, if you really want to get your reservation
cancelled.
d- Include all necessary details that the recipient may need to
cancel the reservation by giving a reasonable explanation.
e- In order to make the letter's goal clear, attach any
necessary documents to the letter e.g. payment receipt,
voucher or ticket's PNR.
93