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- What is your full name, please?

7- Asking about the spelling of the passenger's           name:

- Could you spell it for me please?

- Could spell your first/last name, please?

- Could you give me the spelling of your full name please?

8- Asking about the passenger's contact numbers:

- Could you give me your phone number please?

- What is your phone number, please?

9- Asking about the class:

- Which class do you (want/prefer) sir?

- Do you want to go economy, business or first-class?

10- Asking about the number of passengers:

- Could you tell me, how many people will be travelling?

- Could you tell me the number of passengers?

- How many (passengers/travellers)?

11- Asking about the passenger's itinerary:

- Would you like to book a one way ticket or a return ticket?

- Could you tell me the date of your return, please?

12- Explaining the passenger's itinerary:

- I will just go throw the itinerary with you. The plane will take off from

London Gatwick Airport at half past two in the morning and will land in

Cairo at five in the morning, local time.

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