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SHANGRI-LA HOTELS AND RESORTS
FOOD SAFETY MANAGEMENT SYSTEM POLICY P57 VENDOR ASSURANCE PROGRAMME
• After confirmation and received payment. TPA will inform supplier on the audit window (2 weeks duration);
• Supplier will confirm acceptance of audit window to TPA within 2 working days upon receipt of notice. If no feedback is received, it will be treated as acceptance and audit will be arranged accordingly.
4.3 Duration of audit
The duration of audit is dependent on several factors such as, but not limited to
• Size of the site;
• Type of product;
• Number of production process involved;
• Number of issues raise during the audit;
• Usually, the audit process will be completed in a day by an auditor.
4.4 On site audit
Audits will usually consist of the following elements:
• Opening meeting;
• Discussion and review of documents;
• Site audit;
• Review of documentation, operation records and buying records;
• Closing meeting.
During the audit, detailed notes will be made for issues raised. These will be used for the audit report to determine the site status/rating.
All relevant sections of the checklist will be assessed. Audit notes and evidence of compliance with the standard have to be recorded on the checklist. These will be used as the basis for the audit report. Non-fulfillment of the SL requirement, will be rated as non- conformance. Auditor will discuss the findings with the auditee during the audit and reviewed at the closing meeting
Auditors are expected to take photos of the site and any non-conformances observed during the audit, including but not limited to, copies of processing/procedural documentations and/or records as supporting documents. On request, photos can be reviewed prior to the auditor leaving the site.
FOOD SAFETY MANAGEMENT SYSTEM MANUAL 04-2019 PAGE 4 OF 9 ©SHANGRI-LA INTERNATIONAL HOTEL MANAGEMENT LIMITED