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SHANGRI-LA HOTELS AND RESORTS
FOOD SAFETY MANAGEMENT SYSTEM POLICY P57 VENDOR ASSURANCE PROGRAMME
5.
Audit Report
The audit report will be produced following the audit and this will comprise of the following:
Details of the audit, audit date, site address, management representatives, products produced, overview of the company as well as the result of the audit score and level achieved.
Summary of the site compliance with each of the main sections of the checklist. List of all non-compliances identified against the checklist.
Supplier has to conduct corrective action upon receiving the audit report
It is the responsibility of the Supplier to ensure that the audit is scheduled to be completed at least 3 months prior to expiry of the existing audit certificate. These must be scheduled with the RPD/AVP/HPM. All non-conformities from the previous audit must be closed and corrective actions carried out effectively. The improvement will be assessed during the next routine audit.
Hygiene audit for small stalls will be conducted by Hotel Hygiene Manager. Audit report should be maintained.
Classification of Suppliers
Suppliers will be classified to various levels based on the scoring of the audit.
6.
Percentage
Grade
Rating
High Risk Food Manufacture
High Risk Food Trader
90-100
A
Excellent
Acceptable
Acceptable
80-89
B
Good
Acceptable
Acceptable
70-79
C
Fair
Acceptable with evidence for the corrective action report within 2 months
Acceptable with evidence for the corrective action report within 2 months
69 and below
D
Disqualified
Not Acceptable – Re-audit is required
Not Acceptable - Re-audit is required
• For supplier who is rated as D grade “Not Acceptable” in the SL audit, HPM should take immediate actions against the supplier concerned. Update on SCM (Purchasing System) and inform Executive Chef and Hygiene Manager. It is not recommended to purchase from the concerned supplier until their corrective actions are implemented and achieved a C grade or above for re-audit.
FOOD SAFETY MANAGEMENT SYSTEM MANUAL 04-2019 PAGE 5 OF 9 ©SHANGRI-LA INTERNATIONAL HOTEL MANAGEMENT LIMITED