Page 4 - Thrive Business Process
P. 4

Underwriting Process




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                                                                                   If the adviser needs to attend to the outstanding requirement,                                                                                                                                                                                                                                If a cancellation form has been supplied
                                                                                  load an "underwriting task" for the adviser to complete,                                                                                         Create a task for the adviser                                                                                                                 by the Adviser, send this form to
                                                                                  with all of the information and documentation attached.                                                                                          to review the terms with their Client.
                                                                                                                                                                                                                                                                                                                                                                                 the necessary entities.


                                                                                                                                                                                                                                                                                                                                Create a task to review whether
                                                                                                                                                                                                  Once terms has been received,                                                                                                 existing policies are being replaced
                                                                                                                                                                                                 move the PD Deal to "Terms Oered".                                                                                            and needs to be cancelled.
                                                   Discuss outstanding requirements                                                                If  it is a requirement that can be                                                                                            Create a task to follow up
                                                   with the necessary Adviser                                                                     completed by the underwriting manager,                                                                                          with the adviser in 2 days.                                                                                                      Create a task to follow up
                                                   to establish a plan of action.                                                                 please contact the client to complete                                                                                                                                                                                                                           the cancellation within 7 Days.
                                                                                                                                                  the outstanding requirements.








          START                                                                                                                                             Document all steps and interactions
                           Receive initial Underwriting                                                                                                     with advisers and Clients                                                                                                        Document response from Adviser in PD.
                           e-mail from Chris.                                                                                                               on the Client's PD Deal.

                                                                                              If there are outstanding requirements                                                                                                                                                                                                                           Once all policy schedules
                                                                                             to be completed move the deal from                                                                                              Repeat steps 4 to 12                                                                                                            has been received,
                                                                                             "Initial Underwriting" to "Req Requested".                                                                                      until terms are received                                                                                                        mark the deal as "won" in PD.
                                                                                                                                                                                                                             from the insurer.                                                       If adviser advised to proceed to

                                    Move the PD Deal from                                                                                                             Submit all necessary                                                                                                           issue the policy, contact the insurer                                                                       Forward all correspondence relating
                                    ``Application Submitted’’ to                                                                                                     documents to the Insurer                                                                                                          and request that they issue                                                                               to Underwriting and Cancellations
                                    ``Initial Underwriting’’.                                                                                                        as per their request.                                                                                                             the policy, document                                                                                      to the PD Deal.
                                                                                                                                                                                                                                                                                                       the discussion in PD.
                                                                                                                                                                                                                      Move the deal from                                                                                                              Create a task to follow up
                                                                                    If there are no outstanding requirements,                                                                                         "Req Requested" to "Req Completed".                                                                                            with the insurer in 2 days,
                                                                                    create a task to follow up the progress                                                                                                                                                                                                                          to ensure that the cover has been issued.
                                                                                    of the application in 3 days with the insurer.







                                     Review e-mail to establish                                                                                                    Create a task to follow-up                                                                                                      Move the PD Deal from
                                     any outstanding requirements, if any.                                                                                         the progress of the application                                                                                                "Terms Oered" to "Cover Issued".                                                                                              ADVISERS
                                                                                                                                                                   in 3 days with the insurer.
                                                                                                                                                                                                                                                                                                                                                                                                                                 CHRIS

                                                                                                                                                                                                                                                                                                                                                                                                                                 GESINA
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