Page 9 - Thrive Business Process
P. 9
CONFIRMATION NOTIFICATION
Once the Change of DD/CC is Receive notification via
confirmed, use the template to Client, Adviser & Insurer
notify Client.
Create PD Deal in your Admin Pipeline
NOTIFICATION
CONFIRMATION AUDITING
FOLLOW-UP CROSS-CHECKING
Create a task to follow-up See if all details are complete
with Insurers in 2 business days. on PD and
Google Drive.
ACTION PLAN DOCUMENTATION
PAYMENT FORM
CHANGE
NON-RESPONSE
DIRECT DEBIT FORM
If no response received,
use the template and Pre-complete DD or Credit Card
send them to Insurers. Authority with the client details.
COMMUNICATION COMMUNICATION
Cross-check details with systems
PLANNING
E-mail client using the template.
TASK
ACKNOWLEDGEMENT TASK
If response received, use template Create a task to check if response
and send form to Insurers. has been received from client
in 5 business days.
DIRECT DEBIT AUTHORITY
PROCESS