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Page 9 www.beveragestandardsassociation.co.uk
SEPTEMBER / OCTOBER . 2021 | VOL.21
In 40 years, Edgcumbe's commitment to Where perhaps other service companies shun
beverage quality has manifest itself deeply in older machines, Coffee Guys take pride in the
its ingredient sourcing, the roasting process, view that most equipment can be made fit for
and its investment in people-notably their service thus saving the environmental
accredited barista training process. challenges of machine disposal.
Traditional high staff turnover has been
addressed by continual training and people By providing affordable solutions, the
investment. judges felt that The Coffee Guys were truly
meeting the needs of consumers and
Putting customers and community first, helping preserve their assets at a time
Edgcumbes is deserving of this when perhaps cashflow is key.
outstanding recognition for an amazing
'hub' space for people to enjoy They also provide a trusted pre-loved
incredible produce with passion and the machine offer, useful for new start
finest hospitality imaginable. businesses.
In recognition of demonstrable positive
feedback from social media and review
sites, within our sector, we recognise the
five-star service offered and enjoyed by
customers.
We are pleased to reward their hard work
delivering prompt repairs, good value, and
outstanding customer service.
Best Customer Service - The Coffee
Guys
Coffee Guys clearly demonstrate a
customer-centric approach to
modern coffee machines
maintenance delivering both
preventative and breakdown cover, 7 To find out more about the 2022
days a week with full loan machine BSA Awards contact:
capability.
awards@beveragestandardsassocia
tion.co.uk