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Page 9                                                         www.beveragestandardsassociation.co.uk


                                                                       SEPTEMBER / OCTOBER . 2021 | VOL.21




        In 40 years, Edgcumbe's commitment to                  Where perhaps other service companies shun
        beverage quality has manifest itself deeply in         older machines, Coffee Guys take pride in the
        its ingredient sourcing, the roasting process,         view that most equipment can be made fit for
        and its investment in people-notably their             service thus saving the environmental
        accredited barista training process.                   challenges of machine disposal.
        Traditional high staff turnover has been
        addressed by continual training and people             By providing affordable solutions, the
        investment.                                            judges felt that The Coffee Guys were truly
                                                               meeting the needs of consumers and
        Putting customers and community first,                 helping preserve their assets at a time

        Edgcumbes is deserving of this                         when perhaps cashflow is key.
        outstanding recognition for an amazing
        'hub' space for people to enjoy                        They also provide a trusted pre-loved
        incredible produce with passion and the                machine offer, useful for new start
        finest hospitality imaginable.                         businesses.


                                                               In recognition of demonstrable positive
                                                               feedback from social media and review
                                                               sites, within our sector, we recognise the
                                                               five-star service offered and enjoyed by
                                                               customers.


                                                               We are pleased to reward their hard work
                                                               delivering prompt repairs, good value, and
                                                               outstanding customer service.










        Best Customer Service - The Coffee
        Guys


        Coffee Guys clearly demonstrate a
        customer-centric approach to
        modern coffee machines
        maintenance delivering both

        preventative and breakdown cover, 7                      To find out more about the 2022
        days a week with full loan machine                       BSA Awards contact:
        capability.

                                                                 awards@beveragestandardsassocia
                                                                 tion.co.uk
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