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GENERATIVE


                                                       CONVERSATION




                                       Effects of Mental Models                      EXAMPLES


                            GENERALISATION                                    Tend    to
                                                                              generalize
                            •Generalize our responses, a reactive orientation  old lady to
                            of something that seems familiar.                 be   weak,
                                                                              but it is not
                            CONSTRUCTION                                      true.
                                                                                  Night
                            •Add on to what we saw because of the way our
                            minds construct image or memory or connects        Slumber   Bed
                            with other images or knowledge. Our mind               Pillow
                            construct beyond what we saw or actually        Snooze    Blanket
                            happened.                                            Quiet

                            DISTORTION

                            •Distort what we seeing and disagree with the
                            visible data. We prefer to have our own
                            conclusions that re contrary to the fact.

                            EXCLUSION

                            •Exclude some data conveniently as it conflicts
                            with our experiences and habits have taken over
                            without our awareness


                             Mental Models
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