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STUDENT HANDBOOK

Please note that students are not officially enrolled until they have paid their fees or received
written documentation stating they are exempt from payment.
COURSE CANCELLATIONS AND REFUNDS FOR MILCOM’S PROGRAMS

Course cancelled by MILCOM Institute (provider default) 100% refund of listed tuition
fees paid by applicant
Student withdrawal, notified in writing and received by the Course Fees will be
Institute more than 5 days prior to agreed course commencement refunded deducting $110
date administration fee charged
50 % refund of the course fee
Withdrawal or cancellation less than 5 days prior to the agreed by MILCOM.
course commencement date
Withdrawal or cancellation less than 2 days prior to the agreed No refunds apply
course commencement date

In the unlikely event that MILCOM Institute is unable to deliver your course in full, you will be
offered a refund only of the undelivered training hours. The refund will be paid to you within 20
working days from the day on which the course ceased to be provided. Alternatively, you may be
offered enrolment in an alternative course by the MILCOM Institute (if eligible). You have the
right to choose whether you would prefer a refund of the unspent tuition fees, or to accept a
place in another course. You will need to re-enrol into the alternative course. Tuition fees incur
when the course commences.

MILCOM Communications Pty Ltd trading as MILCOM Institute RTO No. 6859 CRICOS Provider No. 03491G
Head Office: Unit 12/1866 Princes Highway Clayton VIC 3168 Phone: 1300 369 320 Email: training@milcom.edu.au
MILCOM Student Handbook | v4.0 | Last reviewed: May 2017 | Page 27 of 28