Page 34 - Chiang Rai_ The Northeast Marvel Destination

Terms and Conditions

Deposit Policy

The advance payment will be charged when booking the tour program. After you booked the tour program, you have to pay for

the deposit 50% of the price via a Credit card or Debit card within 3 days. If the payment has not yet been made, the reservation

will be automatically canceled. And you will pay another half of the price until the last 14 days before the tour program starts.

We reserve the right to cancel or modify tour reservations which appear to be suspicious or inappropriate behavior.

Amendments or cancellations must be made in a notice to the tour operator via official email or contact form on the website.

Cancellation policy

In case you would like to cancel the tour program, we require more than 14 days of cancellation notice prior before your scheduled
arrival date, otherwise, we will charge you a cancellation fee. And you have to fill in the cancellation form and send it to us via our

website or email.

If you send us the cancellation form within the due date required, you can ask for a refund which you can take a look at our

refund policy (on the next page).

The late notice will be charged as below;

10% of your total amount will be charged if you cancel or make any changes from 14 to 8 days prior to your scheduled arrival
date.

50% of your total amount will be charged if you cancel or make any changes from 7 days to 3 days prior to your scheduled

arrival date.

100% of your total amount will be charged if you cancel or make any changes less than 3 days prior to your scheduled arrival

date or no show.

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