Page 35 - Chiang Rai_ The Northeast Marvel Destination

Refund Policy The customer made the cancellation

You will receive a 100% refund within 15 days, if you
To request a refund, please contact us in one of the following ways.
send the notice via our website or email before the
Contact us on the website
tour program starts more than 30 days.
Contact us via our email
You will receive a 50% refund within 15 days, if you
Call the number listed on the Contact Us page.
send the notice via our website or email before the
We have an easy and efficient refund process for you.
tour program starts 15-30 days.
Please note that cancellation of the tour program can separate into
If you send the notice via our website or email before
two categories;
the tour program starts less than 15 days, the

Tour operator made the cancellation company reserves the right to pay the refund back.

In case of cancellation is made by the tour operator, the customer Remark: However, the amount of money returned is the
will receive the full amount of money returned after deducting the amount after the tour operator deducts the actual

actual expenses paid (with proof of payment) including VISA expenses paid (with proof of payment) including VISA

application fee, Flight ticket deposit, or other necessary expenses. application fee, Flight ticket deposit, or other necessary

expenses.
And we will inform you via email within 7-14 days before the tour
program.
If you fail to inform you in time or less than 7 days, we will give you a

complimentary gift such as a hotel voucher, restaurant voucher,

10% discount, etc. to apologize for the inconvenience.

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