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Delivery Management
Scheduling & Routing
Overview
For big-ticket retailers, the primary method for completing
fulfillment is through delivery. Getting a customer to
purchase the product is only the first step to successfully
completing a sale. Delivering that product on time and
meeting customer expectations is crucial to building a loyal
following. STORIS’ Delivery Management tools are designed
to calculate realistic delivery dates right at the Point of Sale,
so your business is set up for success. STORIS achieves this
by calculating an attainable date using integrated logistical
scheduling, inventory quantities, and real-time sales demand.
Route Planning
Dynamically create, review, and update multiple delivery routes within one user-friendly screen.
Set up schedules based on configurable route capacity settings including merchandise dollar
value, number of stops, total pieces, total volume, labor hours and more.
Reference route cutoffs in real time at the POS to accurately schedule open delivery times.
Plan at a detailed level by establishing specific stop times for each transaction.
Easily manage orders with multiple delivery dates or ship-to addresses.
Review and adjust all undelivered transactions and returns for rescheduling.
Features
Link directly to sales orders and merchandise transfers for simple coordination.
View detailed information on deliveries to inform logistics on related activity.
Utilize schedules as a call screen to accurately confirm delivery times with customers.
Process deliveries individually or use mass updates with manifesting capabilities.
Print detailed manifests with Cash on Delivery values and other relevant information for drivers
to ensure accurate collection of money owed.
rd
Interface with certified 3 Party mapping solutions ArchLogistics, RouteView & DispatchTrack.
Benefits
Build the customized, flexible delivery plans that work best for your business.
Plan without any guesswork for optimized logistics.
Improve information transparency of every aspect of your delivery service.
Set achievable expectations and build customer satisfaction by meeting them.
Efficiently handle customer inquiries and keep them informed on delivery updates.
Maintain the positive customer relationships you have worked to build in the store.
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