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Table of Contents






                    PAGE
                    02


                                               Group 1
                                           Foundations                                       PAGE
                                                                                             06

                                                                Group 2
                                                                Guest Service
                    10

                                               Group 3
                           Supervisory, Management
                                 and Leaders Program                                         12


                                                                Group 4
                                                                Language and Communication
                    16


                                               Group 5
                                           Governance
                                                                                             24

                                                                Group 6
                                                                Sales and Business
                    28                         Group 7          $
                                                                Development


                               Gaming Technical Skills
                                                                                             42


                                                                Group 8
                                                                Hospitality Technical Skills
                    54                         Group 9




                                      Business Process
                                                                                             60

                                                                Group 10
                                                                Talent Management
                    64                        Group 11



                                             Community









                                                                                                       Internal Use
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